Cathay Pacific Sacks Crew After Bias Claim
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The CEO of Cathay Pacific, Ronald Lam, said sorry for the situation.
Three flight attendants from Cathay Pacific Airways were dismissed due to a complaint of discrimination against non-English speaking passengers.
The cabin crew got fired. An audio clip of them laughing at passengers spread quickly online.
Hong Kong's airline began a private inquiry and said sorry for troubling many.
Chinese media said the airline was disrespecting Chinese people.
Someone who was on a flight from Chengdu to Hong Kong said the crew made fun of travellers who asked for a "carpet" instead of a "blanket".
The audio has a flight attendant laughing. She tells her co-workers that if they can't say 'blanket' in English, they can't have it. They are told the 'carpet is on the floor.'
People on social media in China criticize Cathay Pacific after the incident. Some suggest a boycott.
John Lee, the chief executive of Hong Kong, has stated that the incident has caused upset for people in Hong Kong and the mainland. Their feelings were hurt.
The head of the airline, Ronald Lam, said sorry for what happened. He will make a group to look into how the company acts.
Cathay Pacific aims to make profit again now that pandemic restrictions are lifted.
Greg Waldron, who writes about the aerospace industry for FlightGlobal, says that it's not possible for the United States to upset China.
The BBC talked to someone who said Cathay needs China a lot. China is important because it has incoming travelers to Hong Kong and people who use Cathay as a way to get to other places.
Big names like H&M, Nike, Adidas, and Puma got into trouble in China because of social media. People were upset about cultural mistakes or political issues.
China's spokesperson warned that those who anger the Chinese people will suffer consequences. She spoke about Western companies who received backlash for speaking out on human rights issues in Xinjiang province.
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Hong Kong had many big protests in 2019. People were angry and wanted change. They wanted more freedom and democracy. The protests were sometimes violent. The police tried to stop them. Many people were hurt or arrested. The protests went on for months. They got a lot of attention around the world. The people of Hong Kong didn't give up. They kept fighting for what they believe in.
Hong Kong and China's relationship is tense since 2019. Protests erupted due to an extradition bill introduced by Beijing. The bill would permit Hong Kong suspects to be tried in China.
China made a new law when there were protests, which made it illegal to try and overthrow the state.
In order to bring stability to the city, Beijing said the law was necessary. But some people who criticize it, think that it was created to weaken Hong Kong's autonomy and to stop dissent.
Over 250 people have been arrested because of the law. Around 30 people have been found guilty according to it.
The reason behind conflicts between Hong Kong and China often relates to language and political views, according to Carolyn Cartier, a professor of Asian studies at the University of Technology Sydney.
Prof Cartier goes to Hong Kong and speaks Cantonese for work. Speaking Cantonese shows loyalty to Hong Kong's culture.
She said to the BBC that people view Hong Kong as a fancy financial center.
It's not about where you come from. It's about being knowledgeable about the culture. And also, being able to adapt to new environments.
