Some Commonwealth Bank customers hit by service outage

The Commonwealth Bank is currently looking into issues that prevented some of its patrons from using their services. This topic is being investigated with great urgency.

On Monday, the largest bank in Australia reported that their customer service centers were receiving more inquiries related to the incident and customers had to wait for a longer time on the phone.

The company mentioned that their physical locations were operating, but the employees present were not able to provide more specific information.

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The bank has communicated that they know some customers are occasionally having trouble accessing certain services and they are taking prompt action to fix these problems. This announcement was made via a message posted on the bank's website around noon.

As we gather more information, we'll post updates on our service updates page in real-time.

Make sure to revisit this page to remain informed.

We express our gratitude towards the customers for their understanding and kindly request them to keep in mind the welfare of our staff while they keep providing their services to our customers.

DownDetector, a website that tracks service outages, reported that around mid-morning on Monday, nearly 3500 customers throughout the country had reported problems.

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However, in the early afternoon, the figure had fallen to less than one thousand.